Frequently Asked Questions
Before You Email Us… Please Check Here First 😊
We love hearing from our Maui Tumblers families! To help you get answers quickly, here are the questions we’re most commonly asked:
We love hearing from our Maui Tumblers families! To help you get answers quickly, here are the questions we’re most commonly asked:
Enrollment & Registration
How do I sign my child up for class? Enrollment is completed online through our registration system. To view and sign up for any of our classes, please go to the VIEW CLASSES page. When you sign up, your child is enrolled in our monthly auto-debit subscription program.
Are we committing for the entire school year? No. While most programs run August–May, you may cancel at any time. Your child’s spot is guaranteed until you choose to cancel.
What happens after I register? Your card will be set up on automatic billing and charged on the 30th of each month for the following month’s classes.
Monthly Subscription & Billing
How much are classes? Pre-K classes are $15 per class and Elementary classes are $20 per class.
Maui Tumblers operates on a monthly subscription model. We total the number of classes offered from August–May and divide that evenly into 10 monthly payments. This keeps tuition consistent each month and already accounts for holidays and school breaks.
How does the monthly subscription work? When you enroll, your child is placed on automatic monthly billing. Tuition is averaged across the full school year so your payment remains consistent, even when some months have fewer classes due to holidays or breaks.
When will I be charged? All accounts are billed on the 30th of each month for the following month’s classes.
What if I sign up mid-month? Your first month will be prorated based on the number of remaining classes.
How do I update my card information? Log into your account and click on the “Wallet” option. From there, you can add or update your card information.
If you prefer, we can update it for you over the phone — just call our business line at (808) 463-5989.
What if my credit card declines? We will contact you by email, text, or phone to collect payment.
If payment is not received by the 10th of the month, your child may lose their spot and will not be able to participate until the balance is paid.
Maui Tumblers reserves the right to pursue collection of unpaid balances.
How do I cancel? You may cancel at any time by contacting us at least 48 hours before your next billing date. There is no cancellation fee.
Missed Classes & Closures
What if my child misses a class?
We do not offer refunds or credits for missed classes due to:
Class Expectations & Participation
Can my child lose their spot in class? Yes. Maui Tumblers reserves the right to discontinue participation if:
What should my child wear? Comfortable athletic clothing. No wet bathing suits. Excessive sand must be removed before using mats.
Safety & Liability
Are you insured? Yes. Maui Tumblers is insured through Vantapro Specialty Insurance Company. Coverage applies to covered class activities and is excess insurance (secondary to your primary insurance).
Do parents need to sign a waiver? Yes. The liability waiver is completed during online registration and must be signed prior to participation.
What about illness exposure?While we regularly clean and disinfect equipment, we cannot guarantee prevention of illness. Participation acknowledges this risk.
How do I sign my child up for class? Enrollment is completed online through our registration system. To view and sign up for any of our classes, please go to the VIEW CLASSES page. When you sign up, your child is enrolled in our monthly auto-debit subscription program.
Are we committing for the entire school year? No. While most programs run August–May, you may cancel at any time. Your child’s spot is guaranteed until you choose to cancel.
What happens after I register? Your card will be set up on automatic billing and charged on the 30th of each month for the following month’s classes.
Monthly Subscription & Billing
How much are classes? Pre-K classes are $15 per class and Elementary classes are $20 per class.
Maui Tumblers operates on a monthly subscription model. We total the number of classes offered from August–May and divide that evenly into 10 monthly payments. This keeps tuition consistent each month and already accounts for holidays and school breaks.
How does the monthly subscription work? When you enroll, your child is placed on automatic monthly billing. Tuition is averaged across the full school year so your payment remains consistent, even when some months have fewer classes due to holidays or breaks.
When will I be charged? All accounts are billed on the 30th of each month for the following month’s classes.
What if I sign up mid-month? Your first month will be prorated based on the number of remaining classes.
How do I update my card information? Log into your account and click on the “Wallet” option. From there, you can add or update your card information.
If you prefer, we can update it for you over the phone — just call our business line at (808) 463-5989.
What if my credit card declines? We will contact you by email, text, or phone to collect payment.
If payment is not received by the 10th of the month, your child may lose their spot and will not be able to participate until the balance is paid.
Maui Tumblers reserves the right to pursue collection of unpaid balances.
How do I cancel? You may cancel at any time by contacting us at least 48 hours before your next billing date. There is no cancellation fee.
Missed Classes & Closures
What if my child misses a class?
We do not offer refunds or credits for missed classes due to:
- Illness
- Absence from school
- Vacation
- Schedule conflicts
- Forgotten classes
- Unexpected school closures
- Weather or emergencies beyond our control
Class Expectations & Participation
Can my child lose their spot in class? Yes. Maui Tumblers reserves the right to discontinue participation if:
- A child is not ready for the class environment
- Ongoing disciplinary issues significantly disrupt class
- Safety rules are repeatedly violated
What should my child wear? Comfortable athletic clothing. No wet bathing suits. Excessive sand must be removed before using mats.
Safety & Liability
Are you insured? Yes. Maui Tumblers is insured through Vantapro Specialty Insurance Company. Coverage applies to covered class activities and is excess insurance (secondary to your primary insurance).
Do parents need to sign a waiver? Yes. The liability waiver is completed during online registration and must be signed prior to participation.
What about illness exposure?While we regularly clean and disinfect equipment, we cannot guarantee prevention of illness. Participation acknowledges this risk.
